Where Is My Refund? The One Question Tax Pros Hear Too Often

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TaxNow
20 Mar 2025

Tax season is in full swing, and you know what that means—clients asking, Where’s my refund? on repeat.

Calls, emails, texts… sometimes all three in the same day! While you love helping your clients, constantly checking refund statuses isn’t exactly the best use of your time.

The Endless Refund Status Ping-Pong

The second a tax return is filed, clients go into full refresh-mode, waiting for that sweet refund to hit. And when they don’t see it instantly? They come straight to you. Sure, the IRS has a "Where’s My Refund?" tool, but let’s be honest—it’s not always the most user-friendly experience - vague status updates, and IRS jargon can leave clients more confused than before. So, instead of wrestling with the IRS website, they turn to you for answers.

Give Clients the Power to Check for Themselves

Now, imagine a world where you don’t have to play refund detective 15 times a day. With TaxNowPRO, your clients get direct access to their IRS tax data—no need to bug you for updates. They just log into their TaxNow portal, check their status, and go about their day (without blowing up your inbox).

Automatic Alerts So Clients Stay in the Loop

Even better, TaxNow sends email alerts the moment there’s new activity on a client’s IRS account. That means when their refund is processed, they get notified—without having to ask you. Less guesswork for them, less interruption for you.

A Smarter Tax Season for Everyone

By giving clients self-service access to their IRS tax data, you cut down on endless refund questions and free up time for what really matters—serving your clients, not just answering the same question on repeat. Less hassle, more efficiency.

Let this be the tax season where you take back your time—and let TaxNowPRO handle the refund status madness for you.

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