IRS Staff Cuts Could Mean Longer Wait Times: How TaxNow Keeps You Ahead

TaxNow
11 Mar 2025

Recent news of planned IRS staff cuts—expected to be as high as 50%—has raised legitimate concerns among taxpayers, including longer wait times with the IRS, delayed refunds, and increased uncertainty regarding their tax accounts. These cuts may cause significant disruptions to an already slow system, making it even harder for taxpayers to get the help they need.

The Impact of IRS Staff Cuts

With fewer employees to handle calls, process paperwork, and assist taxpayers, the IRS will likely struggle to maintain even basic service levels.

Here’s what taxpayers can expect:

Longer Hold Times—If You Get Through at All: The Taxpayer Advocate Service recently reported that IRS phone service had improved significantly in 2024, with more calls being answered and shorter wait times. However, with expected staff reductions, these gains could be reversed, leading to even longer hold times or no response at all.
Delayed Refunds: Fewer employees mean slower processing times, potentially leading to significant delays in receiving your tax refund, particularly for a paper-filed or amended tax return.
More Uncertainty About Tax Accounts: Without timely responses from the IRS, taxpayers may struggle to get clarity on their filings, payments, or any issues with their accounts.
In-Person Service May Be Reduced: IRS Taxpayer Assistance Centers (TACs) saw improvements in recent years, but with fewer staff, these locations may cut hours, making it harder to get help.
Ongoing Technology Challenges: The IRS still operates on some of the oldest technology systems in the federal government. While recent funding has helped modernize processes, staffing and funding cuts may slow further improvements and create new inefficiencies.

How TaxNow Helps You Stay Informed Without the Wait

With IRS staffing reductions looming, taxpayers need a reliable way to stay on top of their tax accounts—without the frustration of long hold times, delayed notices, or outdated information. TaxNow puts control back in your hands with real-time access and proactive alerts, so you’re never left in the dark.

24/7 Tax Account Monitoring – Stop relying on mailed IRS notices that could take weeks to arrive. TaxNow provides instant alerts for any changes to your tax account, so you’re always aware of updates as they happen.
Instant Access to 10 Years of Transcripts – Need to review past tax filings, check payment records, or verify income for a loan? With TaxNow, you can instantly pull up to a decade of IRS transcripts, eliminating the need to call and wait for an IRS representative.
Real-Time Updates on Your Tax Standing – Whether it’s a balance due, pending refund, or tax notice, your TaxNow dashboard keeps you informed in real time, allowing you to take action immediately instead of waiting on the IRS to respond.
Enterprise-Level Security –TaxNow uses best in class security and complies with IRS security standards to ensure your sensitive information remains confidential and secure.

Don’t Wait for the IRS—Take Control with TaxNow

As IRS staffing cuts create new challenges, staying informed about your tax account is more important than ever. With TaxNow, you don’t have to wait on hold, wonder about your refund status, or deal with unexpected IRS notices.

Get real-time updates, instant access to your tax history, and 24/7 monitoring—all in one easy-to-use application.

Sign up for TaxNow today and take control of your tax experience—without the hassle.

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