Big Updates to TaxNowPRO: More Insights, Better Navigation, and More Control

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TaxNow
03 Apr 2025

At TaxNow, we’re always working to make your life easier. Based on feedback from tax pros, we’ve rolled out some key updates to TaxNowPRO to help you manage client tax data more efficiently. These new features give you better visibility, smoother navigation, and more control over client access.

New Ways to Track Client Status

Staying on top of client just got simpler with two new columns in your TaxNowPRO dashboard:

Status Changed: See the last time a taxpayer’s status was updated in TaxNow.
Last Updated: Check when a taxpayer’s data was last refreshed.

Now you can quickly spot changes and make sure you’re always working with the latest info.

New Client Status Categories

We’ve added two new statuses to give you better insight into client connectivity:

Disconnected: This means a client’s tax data hasn’t been updated in over seven days, likely because their CAF approval with the IRS was revoked.
Pro Tip: If you see this, reach out to your client to confirm whether they revoked access or signed a new Tax Information Authorization outside of TaxNow.
Severed: This means the client has manually disconnected your firm’s access to their tax data in TaxNow.
Pro Tip: If this happens, it’s a good idea to check in with your client to see what’s going on.

Smoother, Faster Navigation

We’ve made a few changes to make TaxNowPRO even easier to use:

Clicking on a client now opens their dashboard in a new window.
Clicking on an alert takes you straight to that client’s alerts page.
No extra clicks, no wasted time—just a smoother workflow.

More Control Over Client Access

Now, you have the ability to sever a client from your pro account directly in the TaxNowPRO Clients tool. This gives you more control over managing client relationships and data access.

Heads-Up: Early Access to Wage & Income Transcripts

While this isn’t a TaxNow feature, it’s big news for tax pros. The IRS will start making Wage & Income transcripts available on March 30—earlier than usual. This means you can verify reported income well before the April 15 deadline. [Read more about this update here.]

Try Out the New Features Today

These updates are designed to save you time, reduce hassle, and give you more control over your client data. Log in to TaxNowPRO and check them out today!

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